This page brings together all the terms and conditions governing use of the civi 1 platform. Please read through it before creating an account.
Before diving into the details, check out these cards — the key points are laid out in plain language.
18+ Only
Civi 1 is strictly for individuals aged 18 and above. Age is verified at the time of registration.
One Account
Each user may register only one account. If multiple accounts are created, all of them will be closed.
Transparent Payment Policy
Deposit and withdrawal rules are straightforward. No hidden charges — everything is clearly stated here.
Bonus Terms Are Clear
The wagering requirements and validity period for each bonus offer are listed separately. Please read them carefully.
Account Security
You are responsible for keeping your password and login details secure. If you notice anything suspicious, report it immediately.
Responsible Gaming
Civi 1 is committed to responsible betting. Limit-setting and self-exclusion tools are always available.
By registering or using the civi 1 platform, you are deemed to have accepted these terms and conditions. Please read them in full, and if you have any questions, Help Centerto get in touch.
Civi 1 is an online betting and gaming platform serving adult users in Bangladesh and beyond. These Terms & Conditions form a legally binding agreement between civi 1 and its users. By accessing our site, creating an account, or using any of our services, you are agreeing to be fully bound by these terms.
To participate on civi 1, you must:
Civi 1 reserves the right to reject any registration application at any time and without providing a reason — particularly if the applicant has previously been banned for violating our terms.
Creating an account on civi 1 is completely free. During registration, you must provide your full name, date of birth, mobile number, and email address accurately. Providing false information will result in immediate account suspension, and any balance held may be forfeited.
Only one civi 1 account is permitted per person, household, or IP address. Creating multiple accounts is a direct violation of civi 1's policies and will be treated as an indicator of bonus abuse or fraud.
Civi 1 conducts KYC (Know Your Customer) verification for security and legal compliance purposes. The following documents may be requested prior to withdrawal or for large transactions:
Withdrawal processing may be delayed if documents are not submitted. All documents submitted to civi 1 are kept strictly confidential.
Civi 1 supports deposits and withdrawals via Bangladesh's popular mobile banking services. All financial transactions are processed through encrypted, secure channels.
Civi 1 does not charge any additional fees on transactions. However, your mobile banking provider may apply their own transaction fees, which are outside civi 1's control.
A few fundamental rules apply to placing bets on civi 1. These rules apply equally to all users, and compliance is mandatory to ensure a fair gaming environment.
Once a bet is confirmed, it generally cannot be cancelled. However, civi 1 reserves the right to void a bet under the following circumstances:
Odds change rapidly in live betting. If the odds shift before your bet is confirmed, civi 1 will display the updated odds and you can choose to accept or cancel. civi 1 is not responsible for bets affected by internet disconnection during live betting.
Civi 1 sets maximum win limits per single bet across various sports and events. These limits may change from time to time, and the latest figures are always available directly on the platform.
Civi 1 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the offer page. General bonus policies are outlined below:
New members must make their first deposit to receive the Welcome Bonus. To cash out the bonus amount, a wagering requirement must be met — typically 5–30 times the bonus amount.
Full bonus offer terms are always available on the Promotions The page is kept up to date. Please review it before claiming any bonus.
Civi 1 believes betting should be a source of entertainment, not a problem. We care about the mental and financial well-being of our users and are committed to promoting responsible gaming.
The following tools are available on the civi 1 platform:
If you feel that betting is having a negative impact on your life, please contact us Responsible Gaming Visit the page or contact support.
Civi 1 may suspend or permanently close an account without prior notice in the following circumstances:
In the event of account closure, civi 1 will consider refunding the real balance (excluding bonuses). However, if fraud is detected, the balance may be forfeited.
You can close your account at any time by contacting our support team.
All elements of civi 1 — including the website, logo, content, software, and design — are protected under civi 1's intellectual property rights. Users may access the platform solely for personal, non-commercial purposes.
The following actions are strictly prohibited:
Civi 1 always strives to provide reliable service; however, civi 1 is not liable for the following:
In the event of any dispute, civi 1's system logs and records shall be considered the final and definitive evidence.
Civi 1 reserves the right to update these terms and conditions at any time. For significant changes, notice will be sent to your registered email or mobile number. Continued use of the platform after any changes constitutes acceptance of the updated terms.
The date of the latest update is always shown at the top of this page. We recommend checking back regularly.
Answers to the most frequently asked questions about our Terms & Conditions:
Register with civi 1 and enjoy a safe, transparent, and exciting betting experience. For users aged 18 and above only.