How your personal data is collected, why it's used, and how it's kept secure — all explained here with full transparency.
Your trust is our greatest asset. That's why we never compromise on data protection.
SSL Encryption
All your data is protected with 256-bit SSL encryption. From transactions to logins — everything runs through encrypted channels.
Never Sold to Third Parties
Civi 1 never sells your personal data to third parties. Your information is used solely to improve our services.
Full Transparency
We are transparent about what data we collect and how it is used. There are no hidden agendas.
Minimal Data Collection
We collect only what is necessary. We do not gather data beyond what is required.
Right to Data Rectification
You have the right to correct any inaccurate information we hold about you. Simply contact support and your details will be updated.
Right to Erasure
When your account is closed, your personal data is deleted within a defined period, except where retention is required by law.
By using the civi 1 platform, you are considered to have accepted this Privacy Policy. For any questions, Help Centerto get in touch.
Civi 1 is a trusted online betting platform in Bangladesh. We believe that safeguarding your personal information is a fundamental responsibility. This privacy policy explains how civi 1 collects your data, what it is used for, and how it is kept secure.
Our Privacy Policy is built on a principle of full transparency. Rather than dense legal language, everything here is written in plain, easy-to-understand terms. You should read through this entire policy before registering with or using civi 1.
This Privacy Policy should be read alongside our Terms & Conditionsshould be read alongside. Together, they give you a complete picture of your relationship with civi 1.
Civi 1 collects two types of data — what you provide directly and what is collected automatically while you use the platform.
| Data Type | When it is collected | Why It's Needed |
|---|---|---|
| Full Name & Date of Birth | At the time of registration | Identity verification and age confirmation |
| Mobile Number & Email | At the time of registration | Account Contact & Security |
| National ID Number | During KYC verification | Legal compliance and identity verification |
| Mobile Banking Details | At the time of first deposit | Payment Processing |
| Address | For KYC purposes if required | Meeting legal requirements |
Civi 1 never stores your full mobile banking PIN or password. Payment details are always kept in encrypted form.
Civi 1 uses your data only for specific, legitimate purposes. All purposes are clearly outlined below:
Civi 1 uses various types of cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.
Disabling cookies in your browser settings may prevent some civi 1 features from working correctly. Login and payment functionality in particular may be affected.
Civi 1 does not sell or rent your personal data to any third party. However, data may be shared in certain specific circumstances:
We work with trusted third parties for payment processing, KYC verification, and technical support. All partners are required to comply with our privacy policy and receive only the data necessary for their role.
Civi 1 may be required to disclose information in response to lawful requests from law enforcement or government authorities. In such cases, only the minimum necessary information is shared.
Civi 1 uses industry-standard security measures to keep your data safe. Our servers are always protected with up-to-date security patches.
All data is retained for as long as your account remains active. Upon account closure, certain information may be kept for up to 5 years due to legal obligations. After that period, the data is securely deleted.
Never share your password or OTP with anyone to keep your account secure. civi 1 will never ask for your password over the phone or via messages.
As a civi 1 user, you have the following rights over your personal data:
To exercise these rights Help Centerto reach us. civi 1 will respond within 30 days of receiving your request.
Civi 1 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If a parent or guardian believes their child has registered by mistake, please contact us immediately — we will close the account and delete all associated data.
Civi 1 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance by email or SMS. Continued use of civi 1 after any changes constitutes your acceptance of the updated policy. The date of the latest update is always shown at the top of this page.
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Once a privacy request is received, we respond within a maximum of 30 business days.
As a civi 1 user, you have full control over your own data.
You can request to see what information we hold about you at any time.
You can request corrections to any inaccurate or outdated information, and it will be updated promptly.
You may request deletion of your data beyond what is required by legal obligations.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a structured, machine-readable format.
You can opt out of receiving promotional messages at any time.
Your data is completely safe on civi 1. Enjoy betting on a secure and transparent platform. For users aged 18+ only.